VITAMIN C SERUM

We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

• Your item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• To complete your return, we require a receipt or proof of purchase.
• Only regular priced items may be refunded, sale items cannot be refunded.
• If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

Thank you for shopping with Imaj Skin and Wellness. We are committed to providing you with prompt and reliable shipping services. Please review our shipping policy below for detailed information about shipping times, costs, and other important aspects of our shipping process.

Processing Time

• All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates

• Standard Shipping (3-5 Business Days)
  • Cost: $6.99
  • Estimated Delivery Time: 3-5 business days after the order has shipped.
• Expedited Shipping (1-3 Business Days)
  • Cost: [Insert $9.99
  • Estimated Delivery Time: 1-3 business days after the order has shipped.

Note: Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Business days are weekdays, excluding weekends and holidays.

Shipping Restrictions

• We are unable to ship to P.O. Boxes, APO/FPO addresses, and certain international locations. (Specify if applicable)

Shipping Damages

• Imaj Skin and Wellness is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
• Please save all packaging materials and damaged goods before filing a claim.